Text says your package can't be delivered? It's probably fake.

The fake USPS package text is one of the most reported scams in the country. It claims a package is stuck because of an incomplete address or unpaid fee, and asks you to 'confirm' through a link. The link opens a pixel-perfect copy of the USPS site that harvests your address and card details for a small 'redelivery fee'. USPS does not text customers from random numbers asking for payment to release a package.

What the scam looks like

SMS · +1 (661) 555-0138Just now

USPS: Your package cannot be delivered due to an incomplete address. Please confirm your address and pay the $0.30 redelivery fee within 24h: usps-redelivery-help.com

Example based on real reported scam messages.

The warning signs

  • USPS doesn't text like this — USPS only texts if you signed up for tracking updates, and never asks for payment to release a package.
  • Fake domain — The real USPS site is usps.com. Anything else — 'usps-redelivery-help.com', 'usps-post.world' — is a copy.
  • Tiny 'fee' trap — The $0.30 fee isn't the point. The page exists to capture your full card number, expiry and CVV.
  • No tracking number — Real USPS messages include a tracking number you can paste into usps.com. Scam texts don't, or include one that doesn't work.

Got a message like this?

Paste it into the free Trust.ai checker. You'll get a risk score and the exact warning signs it found — no account needed.

Check my message — free

What to do right now

  1. Don't tap the link. If you're expecting a package, track it at usps.com using the tracking number from your order confirmation.
  2. Check the message with Trust.ai below — it will flag the fake domain and pressure tactics.
  3. Forward the text to 7726 (SPAM) and report it at uspis.gov, then delete it.
  4. If you entered card details on the fake page, call your card issuer now, block the card and dispute any charges.

Common questions

Does USPS send text messages about packages?

Only if you explicitly signed up for USPS Text Tracking, and those messages never ask for payment or personal details. Any text asking you to pay a fee or 'confirm your address' through a link is a scam.

I paid the redelivery fee — what now?

Contact your bank or card issuer immediately, block the card, and dispute the charge. Watch for small recurring charges over the next weeks — scammers often test stolen cards with tiny amounts first.